How do I know my order has been received?

Once you have placed your order, you will receive an email confirmation of your order receipt to your nominated email address.  If you have paid via Paypal or Stripe, you will be advised that your order is being processed.  If you have chosen to pay via Direct Bank Transfer, you will be advised that your order is on-hold until we confirm that payment has been received.

If you have not received a confirmation email, please contact us at shop@petpro.com.au